Billing

dev-mux is a subscription. This page covers the plans, how annual pricing works, and one thing we want to be upfront about: how Tailscale's own pricing interacts with the Team plan.

> Prices below reflect the current plan structure. The live checkout and any promotional pricing are shown at dev-mux.com; if a number here and there ever disagree, the checkout page is authoritative.

Plans

• Solo — $15/mo ($150/yr). One managed hub, provisioned and operated by us. The whole product with none of the hub ops.
• Team (5 seats) — $50/mo ($500/yr). A managed hub for a team of up to five, with per-seat access.
• Custom — contact-us. Bespoke setup, including a self-hosted or on-prem hub inside your own perimeter. Not sold self-serve; talk to us and we'll scope it.

Annual billing is two months free — the annual price is ten months at the monthly rate.

What "managed" includes

On the Solo and Team plans we provision your hub, keep it updated on a health-gated, auto-rollback pipeline (see Updates), take daily snapshots, and hold none of your source code at rest. Your agent sessions transit the hub's memory while running; your repositories and transcripts are not stored on our servers.

Changing plans and seats

• Upgrade / downgrade takes effect for your next period.
• Team seats map to the people who can access your hub. Adding a person is a seat; removing them frees it.
• Cancellation ends at the close of your current period — you keep access through the time you paid for. (Refund specifics are being finalized; see the note below.)

Managing your subscription

The hub owner manages billing from the cockpit: Settings → Account & Plan → Manage billing. It opens your Stripe billing portal, where you can update your card, see invoices, and cancel at the end of the period. Only the owner sees the button; everyone else sees who to ask. Account & Plan also shows your plan, how many people it covers (not devices), and your renewal date, or the date your plan ends if you have cancelled.

If a payment fails, a banner across the top of the fleet asks the owner to update the card; we retry automatically. If a subscription has been cancelled, the banner shows the date the hub and its data will be deleted. If dev-mux cannot reach the billing service, the cockpit says the billing status is unavailable. It does not show "up to date" when it has not been able to check.

The honest Tailscale note (Team plan)

dev-mux runs over Tailscale, which has its own pricing — separate from your dev-mux subscription — that is worth understanding before you buy a Team plan:

• Tailscale's free Personal plan covers solo and small personal use, but its

terms are non-commercial use only.

• Commercial team use requires one of Tailscale's paid plans, billed per

user by Tailscale.

So a team using dev-mux commercially will typically owe Tailscale a per-user charge on top of the dev-mux Team subscription. This is a Tailscale cost, not a dev-mux cost, and it is driven by Tailscale's *terms* (commercial use), not by your headcount fitting the free tier's numbers. Your managed hub consumes exactly one tagged Tailscale resource. For current tiers and per-user rates, see Tailscale's own pricing page: <https://tailscale.com/pricing>.

We would rather you hear this from our docs than discover it at your first Tailscale invoice. Solo users on personal, non-commercial tailnets are unaffected.

Refunds

If you cancel, your subscription runs to the end of the billing period you have already paid for — there are no prorated refunds for the unused remainder. If you are a first-time subscriber, a 14-day money-back guarantee applies: contact support within 14 days of your first payment for a full refund. See the Refund Policy for the full terms.

Taxes

Applicable sales tax / VAT is calculated at checkout where required.

Next steps

• Set up Tailscale — the network your subscription runs over.
• Updates — what your managed subscription keeps current for you.
• Troubleshooting — billing or access questions that are really connectivity questions.